Return & Exchange Policy

Although we're not sure you would like to return your pieces, in case that you do.

• Return requests must be initiated via email to sales@shopnyala.com
  and made within 4 days after receiving your order.
• Return postal costs are the customer's cost.
• Items must be returned in the original condition and packaging, with tags still attached, and original packing slip included.
• Return items considered as damage, or not in the original condition will be not accepted.
• We reserve the right  to reject and decline returns that do not meet the requirements stated above, should this occur, it will be returned to the customer at their own expense.
• Once we receive your return, we will notify you with your credit note /exchange approval.
• Refunds/exchanges not applicable to sale items, all sales are final.
• We do not offer refunds unless an item arrives faulty/damaged.
• Credit notes are issued for exchanges / returns / incorrect sizing.
• Your original order shipping cost is non-refundable.